If You have contact details of the shop owner, you can contact them to get your order or money back. Our system automatically sends email when order was created, please check your order confirmation email to see the contact details of the shop owner.

If you have been scammed, We are just a platform and we are not responsible for the shop owner's actions. We can only provide the shop owners email address, products details and order details to you if legal entities are involved. Since we donot require any personal information to create an account, we can only provide the information to you that we have on record if legal entities are involved.